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Artificial IntelligenceTelesales
Online comparators and Telesales, how Artificial Intelligence allows you to maximize sales
We've all found ourselves in front of an online comparator at least once in our life, whether it was to choose the best offer for ...
Artificial IntelligenceDigital Transformation
How Artificial Intelligence is revolutionizing the world of Non-profit organizations
Non-profit organizations are entities that carry out activities of general interest and social utility without making a profit and whose revenues must be reinvested to ...
Artificial IntelligenceDigital Transformation
Customer Care and Artificial Intelligence: the customer at the center
In today's context, any success story in the business environment can only start from maintaining an idyllic relationship with its customers. The world has changed, ...
Artificial IntelligenceTelesales
How to increase sales by selecting the right contacts thanks to Artificial Intelligence
The Call Center represents a very important means of contact for companies, as it allows the brand image to be conveyed while maintaining human contact ...
Artificial Intelligence and predictive value models for effective debt collection
Debt collection is a very complex activity which, to be successfully completed, requires companies to have in-depth knowledge of both the profiles of the debtors ...
Anti-ChurnArtificial Intelligence
Utility and Anti-Churn: how to increase retention rate with Artificial Intelligence
In today's liberalized and hyper-competitive energy market, one of the biggest challenges for utilities is to lower the churn rate. We have already discussed in ...
Artificial IntelligenceDebt Collection
Artificial Intelligence and Phone Collection: assigning the best agents to the most complex practices
Debt collection campaigns can be very complicated to manage and the companies that manage them must take into account numerous variables in order to achieve ...
Senza categoria
Win-Back: recover your customers with Artificial Intelligence
We have seen in some previous articles how investing in retention is a fundamental factor for a company, allowing it not only to strengthen its ...
Click-to-Call and Call-Me-Back, how to maximize inbound sales thanks to Artificial Intelligence
Acquiring a warm contact from lead generation campaigns (whether they are DEM, digital advertising or online comparators) has a high cost and can be complicated ...
How to predict the expected value of a recovered debt thanks to Artificial Intelligence
Companies that deal with debt collection can have different types of objectives, some related to the quantity of recoveries, others related to the quality, that ...
How the role of the Credit Manager will improve in the future thanks to Artificial Intelligence
In this article we will focus on a figure who has recently been assuming an increasingly central position within companies: the Credit Manager. Due to ...
Artificial Intelligence for Anti-Churn: BigProfiles presents the new feature of its Platform
As we have already seen in one of our previous articles, the relationship between company and consumer develops well beyond the buying and selling phase ...