Predict churn probability, renewal propensity, Customer Lifetime Value and much more - in the right way.
You can't apply retention strategies to all your customers. Identify customers that are more likely to churn and do your best to retain them.
Predict non-renewals, cancellations, unsubscriptions, purchase interruptions or usage interruptions.
Predict the future value of each customer. Your best customers are not the ones that have purchased more, but the one that will purchase the most.
Premium customer service, free gifts and discounts: it's never too much as long as you can retain the customers that will be the most valuable.
Monitor your customers' scores and trigger retention actions as soon as they change.
BigProfiles will predict the churn scores of each customer on a daily basis to keep predictions up-to-date.