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Data Driven Strategies: business success through Artificial Intelligence

Each organization has the objective of studying and putting into practice strategies that enable it to reach its objectives and the top of its market. However, these strategies do not always prove to be effective and, in most cases, this is found within those organizations still attached to more traditional and vertical systems, which rely on strategies based on personal feelings or very often on incomplete analyses, unable to provide a complete picture of the constantly changing market or, more importantly, of what is required by consumers.

Improving Lead Generation with the Right Touchpoints

Lead Generation is one of the most important processes aimed at guaranteeing the success of the business of any company. It develops in a whole series of touchpoints that the consumer touches on his journey towards the purchase of our product or service.

BigProfiles obtains ISO 27001 Certification

The level of compliance with the ISO International Standards is becoming increasingly important in SaaS and BigProfiles is one of the few italian startups to receive this certification. “This is a very important milestone for us – says Lorenzo Luce, CEO of BigProfiles – in addition to being a guarantee of the security of our systems, this certification represents an assurance for our customers’ data”

Artificial Intelligence in the industry of Debt Collection

Other sectors still use less innovative tools to proceed with their activities and certainly among these we find the credit recovery sector. For those who work in Credit Management it is essential to have an in-depth knowledge of their loan portfolio, only in this way will they be able to identify the correct actions to be taken, optimizing resources and recovery times.

Employee Retention: the secret to a successful Contact Centre

Employees are the lifeblood of all businesses and in every sector of the business, ensuring their satisfaction means increasing the efficiency of their work; there are activities that encourage this constant flow, and they are called Employee Retention.