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Phone Collection: how to identify spontaneous debtors thanks to Artificial Intelligence

Within many Phone Collection campaigns, there are important segments of debtors present that can be defined with the word “spontaneous”, that is: those profiles that will repay the debt without the need to contact and push them to do so. Among these we can find those who have simply forgotten that they had an overdue bill or who are waiting for a late salary in order to settle the monthly payment.