Banks and insurance companies in the digital age: how Artificial Intelligence shapes the future of these sectors.
Digitization is an unstoppable process to which companies in each sector have to respond adequately in order to maintain or acquire a strong position within their market. Banks and insurance companies are no exception, which in recent years, have seen a radical change in their own business models, following a significant reduction in the number of physical branches and consequent notable increase in the number of practices managed exclusively online.