Anti-churn & retention
30 days churn probability
Predict churn probability, renewal propensity, Customer Lifetime Value and much more – in the right way.
You know some of your clients are about to churn. We know which ones.
You can’t apply retention strategies to all your customers. Identify customers that are more likely to churn and do your best to retain them.
Predict non-renewals, cancellations, unsubscriptions, purchase interruptions or usage interruptions.
Predict the churn probability at 30, 60 and 90 days.
Predict the future value of each customer. Your best customers are not the ones that have purchased more, but the one that will purchase the most.
Pamper the 20% of your customers that will account for 80% of your future revenues.
Premium customer service, free gifts and discounts: it’s never too much as long as you can retain the customers that will be the most valuable.
The future customer lifetime value of your customer is your compass
Activate your retention strategy early.
Monitor your customers’ scores and trigger retention actions as soon as they change.
We’ll tell you not only who, but also when.
BigProfiles will predict the churn scores of each customer on a daily basis to keep predictions up-to-date.