Cross-sell & up-sell
Next Best Product
BigProfiles identifies high-potential segments in your customer base to improve the targeting of your cross-selling, up-selling and win-back campaigns.
Which of your products is the best for Philip?
By comparing your new customers’ data with that of customers who have purchased your products, BigProfiles identifies which product is the most suitable for them.
Recommend the right product to each customer.
Every customer in your CRM has unique needs. Offer each of them the product they are most likely to buy.
Turn your customer service into a sales channel
When thousands of customers are calling your customer service, take advantage of this opportunity by identifying in real time which ones are most likely to make a purchase.
BigProfiles predicts the purchase probability while the customer is on the call. Prioritize high-propensity leads and direct them to your sales team.
Improve your Customer Service to Sales.
The 10% of your customers most likely to buy will convert 10 times more than the others.
BigProfiles can identify the most targeted customer segments for each of your cross-selling campaigns.
Extracting high-propensity customers from your CRM using Artificial Intelligence is more efficient than manual selection.