Anti-churn & retention
30-day churn probability
Predict churn probability, renewal propensity, Customer Lifetime Value and much more – in the right way.
You know some of your clients are about to churn. We know which ones.
You can’t apply retention strategies to all your customers. Identify customers that are more likely to churn and do your best to retain them.
Predict non-renewals, cancellations, unsubscriptions, purchase interruptions or usage interruptions.
Predict the churn probability at 30, 60 and 90 days.
Predict the future value of each customer. Your best customers aren’t just the ones who have purchased the most, but also those who will purchase the most.
Prioritize the 20% of customers who will generate 80% of your future revenue.
Premium customer service, free gifts, and exclusive discounts.
No effort is too much when it comes to retaining your customers that will become your most valuable.
The future Customer Lifetime Value of your customers is your compass
Activate your retention strategy early.
Monitor your customers’ scores and trigger retention actions as soon as they change.
We’ll tell you not only who, but also when.
BigProfiles will predict the churn scores of each customer on a daily basis to keep predictions up-to-date.