Day: 27 March 2023

Artificial Intelligence applied to churn prevention: the future of customer relations

Customer loyalty is a fundamental objective for any company that wants to remain at the top of its market, whichever it may be, but to succeed it is absolutely necessary to invest time and resources both into identifying the problems that can lead customers to change company , in order to solve them in the shortest possible time, and also into the study of new strategies that are able to maximize retention.