Artificial Intelligence for Anti-Churn: BigProfiles presents the new feature of its Platform
As we have already seen in one of our previous articles, the relationship between company and consumer develops well beyond the buying and selling phase and finds its maximum expression immediately after the customer becomes part of our customer base brand. It becomes essential for companies to be able to implement strategies capable of reducing the churn rate which, if uncontrolled, can have serious repercussions both on revenues and on the corporate image.