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Data Driven Strategies: business success through Artificial Intelligence

Each organization has the objective of studying and putting into practice strategies that enable it to reach its objectives and the top of its market. However, these strategies do not always prove to be effective and, in most cases, this is found within those organizations still attached to more traditional and vertical systems, which rely on strategies based on personal feelings or very often on incomplete analyses, unable to provide a complete picture of the constantly changing market or, more importantly, of what is required by consumers.

Shaping the BPO of the future thanks to Artificial Intelligence

The Call Center market is constantly growing, valued at a global level of 91 billion dollars, it is expected that it will reach 150 billion dollars in 2031, and we don’t struggle to understand why: in a world where finding information is always easier, but at the same time increasingly anonymous, call centers represent a very important means of contact for companies, since they allow you to convey your brand image while maintaining human contact and allowing for the personalization of the experience.

Utilities and Teleselling: the future passes through Artificial Intelligence

The modern energy and utilities sector stands at a crucial crossroads. The end from the pandemic crisis and the Russo-Ukrainian war, with the consequent economic repercussions, require a rethinking of logic and a decisive turn towards a change that has been feared for many years and which today becomes more necessary than ever.